Saturday, April 5, 2008

Cruise Travel Insurance – You Never Know What’s Out There

So, you are getting ready for your vacation. You’re bags are packed, your flights on time and the kids are waiting in the car cheering with excitement. You think to yourself, “This is going to be the best trip ever!” But you didn’t realize your luggage was about to get lost and you would end up having a mild heart attack on the cruise ship. Good thing you have travel insurance.

Trip Insurance is just like auto or home insurance. You hope you never have to use it but when you do, it’s important to have a good policy. No one starts off on vacation planning for something to go wrong, but each year thousands of travelers experience a problem along the way. Good travel insurance can help you visit the far flung corners of the world worry free.

If you become sick or injured on board a ship or in a foreign port of call, the cruise line has limited liability and responsibility to get you to the nearest emergency medical facility. They are not responsible for the costs incurred for medical treatment. While many foreign countries have excellent medical facilities, some are not up to normal U.S. standards. Patients and their families often desire to be transported back to the U.S. and if this involves an air ambulance the costs can run from $10,000 to over $100,000 depending on the circumstances. Air evacuation is generally covered under Trip Insurance policies.

Another popular feature of Trip Insurance is coverage for cancellation in the event of illness or injury prior to the departure. Most policies cover not only the travelers but also your immediate relatives. And your policy may even provide something called "pre-existing condition" coverage. This means that you may be eligible for coverage for medical conditions which exist before you depart on your trip. In this regard, timing of the purchase of the policy is critical to establish coverage applicability.

There are many additional benefits Trip Insurance offers including lost or delayed baggage, renter’s collision insurance, missed airline connection and more. Your Cruise Specialist can assist you in determining which Trip Insurance plan best suits your needs. Remember to carefully review all the details of your policy to insure that you have the limits and coverage needed to insure a stress free cruise. Proper insurance is the right way to start off your cruise, because you never know what’s out there.

Tuesday, March 25, 2008

Basic Cruise Packing List

Probably the number one question that comes up in my conversations with clients, expecially first-time cruisers is, "What should I pack for a cruise?" This is by no means a complete list for every cruise line and every passenger but it will serve a a good starting point. This is a basic list for a typical 7 day cruise. You will need to adjust accordingly.

Clothing

A Shirt for Every Day of the Vacation
2 to 3 Pairs of Pants/Skirts
Your Formal Night Outfit times 2 for a 7 day Cruise
Your Swimsuit
T-Shirts or Polo Shirts for Day Wear-For the Men
Comfortable Blouses for Day Wear-For the Women
Shorts for Day Wear
Cover-up for Swimsuit if Needed
Pajamas
Comfortable Shoes or Sneakers-Suitable for Walking
Flip-Flops or Sandals for the Pool or on Deck
Water Shoes-For Excursions if Needed
Dress Shoes for Formal Night
Underwear-1 per Day plus One Extra
Bras-1 per Day plus One Extra-For Women
Socks-1 per Day plus One Extra
Hose as needed for Women
Comfortable Hat or Visor
Lightweight Waterproof Jaket with Hood

Toiletries

Shampoo & Conditioner-As Desired, Most Cruise Lines Provide in Shower on Board
Soap-As Desired-again Most Cruise Lines provide
Deodorant
Makeup Essentials for the Women
Feminine Hygiene Products
Razor or Electric Shaver
Shaving Cream-if Needed
Toothpaste
Toothbrush
Floss
Brush / Comb
Hair Care Products and Accessories
Nail File--Clippers
Tweezers
Germicidal Hand Cleaner
Dramamine of Other Sea Sickness Cure if Desired
Aspirin
Ear Plugs-if Needed
Prescription Drugs as Needed
Small First Aid Kit (pain reliever, band aids, histamine blocker)

Accessories

Sunglasses
Suntan Lotion
Aloe Vera Gel-For When you Forget the Sunscreed
Eyeglasses / Contacts-Consider an Extra Pair if Essential
Collapsible Tote Bag or Fanny Pack
Insulated Mugs-Hot Drinks Hot and Cold Drinks Cold to take Back to Room or to the Pool
Books
Camera / Film / Memory sticks
Binoculars
Snorkel and Mask-if Snorkeling
Underwater Camera
Games / MP3 Players
Playing Cards
Post-It Note Pad-To Leave Notes for your Cabin Steward
Small Flashlight-Just in Case
2 Watches (just in case one stops)
Jewelry
Alarm Clock / Batteries
Small Amount of Duct Tape-Roll some off the Big Roll onto itself-You will thank me when you need it for a minor repair to torn luggage, etc.
Power Strip-Most Cabins only have a Couple of Outlets
Bungee Cord-if you are in a Balcony Cabin-To Hold Door Open for the Wonderful Sea Air
Passport
Cruise Documents
Wallet with Credit Cards and a Little Cash for Tipping

Remember on most ships there are coin operated laundries available so if you need to you can do a load of clothes. Plus, most cruise lines have a laundry special on the second to last day of the cruise. You will not need to pack beach towels-the cruise ship will provide for you daily in your cabin. Above all, don't stress---Your on Vacation!! There is always the souvenier shop if you run out of clothes, I am sure they will sell you something to wear.

Thursday, March 6, 2008

The Perils of Getting Sick Aboard a Cruise Ship

I am always looking for ways to educate my customers on the incredible benefit of travel protection insurance. Here is a fantastic post from Anne Campbell in her Cruising Blog. Please take heed of this valuable information.

Today on the Cruise Log, journalist Gene Sloan cites a report of a man getting kicked off a Carnival ship in Roatan, Honduras because he was sick. The unfortunate passenger had to pay thousands of dollars to get himself home in order to get the medical care he needed.

That’s the way all cruise lines handle passengers who are too ill to be treated by the ship’s medical staff. If you have travel insurance you’ll be lifted by air ambulance to the nearest U.S. or, if the distance is too great, best hospital in the region. If you don’t have travel insurance you can either pay $20,000 for an air ambulance or go to a local hospital.

This is why I believe you’re very foolish to travel anywhere outside the U.S. without purchasing travel insurance.

My father came down with the flu aboard Queen Elizabeth 2, spent days in bed with a nurse checking in on him frequently. If you come down with a virus like Norwalk, you’ll be confined to your cabin until you’re no longer contagious. Ships can handle viruses, a scraped knee and sunburn but little else.

Ships aren’t equipped to handle serious illness. There are no diagnostic tools, surgery or intensive care. While there is medicine for sea sickness and flu, not much else is available. Ships do have CPR machines but beyond temporarily stabilizing someone who suffers a heart attack, the staff can do little more.

A ship’s physician told me about a passenger whose life was saved because he had travel insurance. A passenger suffered a stroke and because he had travel insurance, the ship’s doctor was immediately patched through to a neurologist in Houston. An air ambulance quickly evacuated the passenger, taking him to a Texas hospital where he was successfully treated. However, if he hadn’t had insurance, the ship’s doctor would have had no choice but to put him ashore in the nearest port, Cartagena, Columbia, where, the doctor believed, he would have died.

I don’t know about you, but to me the thought of getting sick and being forced to go to a Third World hospital is terrifying.

Here’s another insider’s tip: Should the ship’s doctor make a misdiagnosis or provide poor treatment, forget trying to sue. Like the spa and gift shop, doctors and nurses are independent contractors. The cruise line doesn’t hire doctors and nurses; they are employed by outside employment agencies. Hence, the cruise line has no liability.

I hope I’ve scared you enough to get travel insurance before your next cruise. My favorite company is Travel Guard which you may purchase online or through travel agents.

Do you buy travel insurance? Have you ever had to use it?

Friday, February 15, 2008

Luxury Cruising-Is it for You?

Luxury cruising is not just about being pampered in paradise; it’s about unique, once in a lifetime experiences that will completely wow you. Many luxury cruise lines offer their own special “wow” factor, but it is up to you to choose what meets your fancy. Is it watching nature unfold on the plains of Africa or savoring vintage wines in the hills of Tuscany? Do want to explore the wild side of the Amazon or relax on a private Tahitian island? The possibilities are endless on a luxury cruise.

Discover the world of luxury cruising as you set sail across the sea. Sit back and relax as the staff attends to your every need. Spend your day exploring cities rich with culture and history while your evenings are filled with elaborate meals, top shelf drinks and world-class entertainment. Renew your soul at the spa or enrich your mind through education. From computer lessons to photography to cooking classes, you’ll not only discover new things off the ship you’ll also discover them onboard. But one of the best advantages of sailing on a smaller, luxury cruise is the simple fact that these intimate vessels can sail in and out of smaller ports, offering you less crowds and more intimate experiences on shore.

Simple touches can make such a difference between good and great! Luxury cruise lines pay so much attention to detail and layout, creating the perfect atmosphere for an unbelievable cruise experience. You’ll enjoy top of the line toiletries from leading brands like Acqua Di Parma in spacious bathrooms complete with twin sinks, a separate bathtub and shower, and terry cloth robes. Slumber on 350 thread-count Egyptian cotton linens; then wake up to breakfast served by your butler on your private wraparound teak veranda. Now that is cruising in style!

One of the greatest benefits of luxury cruising is the crew to guest ratio, which is most often 1 crew member to 2 guests, with some ships offering a 1 to 1 ratio. So, what does this mean for you? It means more personal attention and better service. When a crew member only has you and your traveling companion to tend to as opposed to a whole slew of guests, the crew member is able to learn your desires and becomes proficient in accommodating your every wish. When you sail on a luxury cruise you’ll discover what it means to be taken care of.

Even with all this superb service, you won’t need to keep reaching into your pocket when onboard a luxury cruise line. Most luxury cruise lines do not encourage tipping. In fact, some make it very clear that tips are not accepted at all. But what kind of service do you get with a no tipping policy, you ask? The best service imaginable. The luxury cruise lines have searched high and low to find the best staff members possible, well-trained and well-disciplined, and they pay them accordingly. Experience what it feels like to come first without having to pay extra for it on a luxury cruise.

Getting to know your neighbors is a huge advantage of luxury cruising. In this day and age of mega-ships, it’s possible to meet people once onboard and never see them again. The smaller, luxury ships emanate a cozier atmosphere, setting the stage for social butterflies to flourish. You will often see the same people at dinner, in the lounge, on the deck and even on excursions. This country club ambiance gives you plenty of opportunities to meet and mingle with your newfound friends.

It’s not too early to start thinking about a luxury cruise. The best way to see the world is by sea, onboard a luxury liner, where your every need will be attended to while you sail into the most exciting adventure of your life.

Tuesday, February 5, 2008

Cruising with Kids/Shipping out with the Teens!

This is a great article on Cruising with Teens from the Miami Herald, it really covers the subject well.

It was one of those rare, perfect moments:

My husband, Paul, and I were stretched out in lounge chairs on the ship's deck, holding hands under a star-lit sky, a bag of popcorn between us. (Well, maybe our hands were touching while in the popcorn bag, but still!)

On the Jumbo-tron, one of our boys, Connor, 16, was whaling away on a faux Guitar Hero guitar and looking like a baby rock star. Next up was Jarrett, 14, waiting for his moment to be a guitar god.

And it hit me: Everybody was having fun. At the same time! On vacation!

I flashed back to other vacations: My husband and I, begging our teenagers to get out of bed and hit a museum, or trying to entice them to do some sightseeing. (``But, Mom, it's London! It'll be here tomorrow!'')

Finally, we'd found a vacation that two relaxation-deprived adults and two action-craving teenagers could enjoy.

Aboard a cruise ship, we could find the right balance of togetherness and privacy. Everybody could get up late (them) or early (us) without worrying about schedules or transportation. We'd go to sleep and wake up someplace new and fun.

Our only plan, on days in port, was to get out and play -- maybe go snorkeling or hike in a rain forest -- excursions the boys had selected, so they'd be keen to participate.

And if, come nightfall, they chose to hang in the teen center, it was fine with us. We had nightclubs to visit.

We thought we'd never go on one of those giant cruise ships with our kids, but when we did, it turned out to be our best vacation ever.

Here's our advice for making a family cruise fabulous:

Match the cruise to the kids (rock walls and surfing and hot tubs, oh my!) Pizza and ice cream, 24/7. Loads of other kids. Freedom.

These ships are great for kids who like to socialize. They also offer sporty shore excursions with lots of teen appeal. Our boys were concerned that they'd be too cool for the cruise line's teen activities. Connor and Jarrett had had enough of ''lame'' teen programs offered at resorts. At the mere mention of this, Jarrett hooted, ``Ooh, boy! Let's decorate a T-shirt!''

At many places we've stayed, little kids get star treatment, while teens get a basketball hoop and an obsolete video game. Not on these ships.

On the Crown Princess, the teen center is big, and done up like your teen's Dream Living Room, with gaming consoles, air hockey, a teens-only hot tub and pool deck. (You don't want to share the hot tub or pool deck with them, anyway. They look 'way better in their swimsuits than you do. Who needs that?)

NCL's Norwegian Gem offers the Leopard Lounge for teens, with plasma TVs, a dance floor, a climbing wall, and a (very groovy) four-lane, 10-pin bowling alley.

Carnival is introducing aqua parks on their Fantasy-class ships, featuring four-deck-high twister waterslides and 82-foot-long racing waterslides -- great for kids who'd rather not get out of the pool. Ever.

Royal Caribbean's newest and largest ships, Freedom of the Seas and Liberty of the Seas, offer surfing. Some of Royal Caribbean's larger ships have ice-skating rinks. Rock walls seem to be de rigueur these days. And the activity-of-the-moment seems to be Wii games competitions, with mammoth screens so that everybody can watch the action.

(Parents: Please resist the temptation to ''Dance with the Stars'' on the big screen. All the coolness points you've gained by taking your teens on this trip will vanish in one bad boogie moment.)

Aboard the Crown Princess, the organized activities for teens really got rolling at 9 p.m. or so, with many of these designed to break the ice, like karaoke, talent shows and a goofy take on the Dating Game. Makeovers, sports tourneys, and a bank of video games quickly attracted hordes of kids.

Our boys loved it -- too well, we discovered by the end of Day Two, when we realized we'd barely seen them. That's when we decided to . . .

Schedule face-time with the kids. On days at sea, you won't see them much. Your teens will likely choose to sleep in, roll out of bed for a late (huge) lunch at the buffet, and head to the teen center or the pool.

How to get some face-time with them? Plan a time to touch base each day and make them stick to it. We had dinner every night with Connor and Jarrett, always at the same time, so they couldn't ditch us and claim ignorance.

Surprisingly, the boys were happy to accompany us to the ship's entertainment venues, so we saw plenty of comedians (with PG-13-rated material), a mentalist who could mind-read people's cell phone numbers (Connor thought this was a handy skill), and some cheesy-but-energetic stage shows.

Most nights, the boys headed to the teen center after we caught an early show en famille. That was fine with Paul and me. We boogied our way through the ship's various nightclubs. Badly.

Schedule kissy-face time with each other. We happily club-hopped until the wee (for us) hour of 11 p.m. We also discovered a way to ditch our own teens -- and everyone else's: the adults-only pool area. Ahhh! We grew to love that peaceful spot.

After the first day or so at sea, we got into the rhythm of shipboard life and, wonder of wonders, quit worrying about the kids. We even had some, ahem, romantic moments, and enjoyed other grown-up pleasures, like relaxing in the hot tub and winning a little cash in the casino.

That's when we realized what we like best about cruising -- the happy balance of couple time and family time.

Let them pick the shore excursions. Did you come all this way to hear your teens moan about going on ''another stupid hike?'' You did not.

Give them the list of shore excursions, clarify your budget, and let 'em have at it. Yes, this means you will be riding dune buggies and banana boats instead of visiting forts, charming villages and duty-free shops, but so be it. You will do things you never thought you'd do, like ultimate power snorkeling, helmet diving and zip-lining through a rain forest.

You will have a fabulous time. So will your kids. And you'll earn loads of street cred simply for agreeing to all this.

Visit your cruise line's website where you can preview shore excursions and pre-book your favorites. We didn't do that, alas, and some activities that sounded great to us were filled by the time we boarded the ship.

Set the ground rules early. Deal with expenses right away. If your kids are soda drinkers, many ships offer unlimited drink cards you can buy. You can opt not to give them bill-signing power with their cruise cards. Agree beforehand on cell phone use so they don't run up huge roaming charges for calls and text messages.

If the ship's curfew sounds late to you, or your teens are youngish, set your own curfew. This is especially important if you're sharing a cabin and don't want to hear rowdy kids crashing into the room after midnight. Which brings us to . . .

Opt for as much space as you can afford. Face it, your kids aren't little anymore, and they take up a lot of room. They also hog the bathroom. Splurge on a family suite, or two rooms, instead of sharing a stateroom.

A suite works really well if you're earlier risers, like we are, and your kids like to sleep until noon, like ours do. With two connected rooms, early birds and night owls can co-exist happily, and (bonus) you'll still know when they roll in at night. That super-sensitive parental radar will kick in, even if you're 1,000 miles out to sea.

Pick the right week. Even if you're Posh and Becks, your kids do not think you're fabulous. They'll spend time with you, sure, but 'round-the-clock togetherness won't cut it. They need to be with their own tribe. To make that happen, pick a vacation week sure to be jam-packed with other teens -- summer vacation, spring break, Easter week, and the week between the Christmas and New Year's holidays. The ship will be more crowded, for sure, but what would you rather have: happy teens or a better shot at a poolside lounge chair?

Also, stick with shorter cruises, a week or so in duration. Longer cruises tend to draw an older crowd. And stick with the less-exotic locations. If you cruise the Baltic, say, or the Mediterranean, you'll get an older, sophisticated crowd, and not as many families. Save the exotic destinations for your vacations à deux. The Caribbean routes are always tops with families.

Pick a big ship. Everybody sings the praises of the posh little ships. For romantic getaways, sure. But if you're cruising with teens, you want lots of teens. Bigger ships mean more passengers, and bigger, more tricked-out teen centers.

Savor the small stuff. Some things you just can't plan. We all wandered out to the deck one night and realized the lounge chairs had been covered with blankets, and an almost-first-run film was playing on the ship's giant movie screen. We found four chairs, pulled them together, and watched a movie under the stars, complete with goodies. We had a wonderful, cozy time -- as a family. It doesn't get better than that!

Saturday, January 19, 2008

Ring in the New Year

2008 is upon us and it’s now time to start thinking about your next cruise getaway. This year, many new ships will be hitting the high seas, new destinations will be visited and more exotic itineraries have been added. But what does this mean to you? If you love cruising or have ever considered a cruise vacation, then it means a lot.

This year’s number one, do not miss destination is without a doubt, Northern Europe. There are nearly ten cruise lines sailing throughout Scandinavia, Russia and Northern Europe this summer including the yet to be launched Carnival Splendor, which will sail a 12-night itinerary from Dover. Marvel at the beauty of the Norwegian Fjords and discover the Baltic capitals on a range of itineraries from 6 to 14 nights.

2008 will bring a number of new ships into service. In addition to the Carnival Splendor, cruisers will get to experience the MSC Poesia, the MSC Fantasia, Holland America’s Eurodam and the much anticipated Celebrity Solstice. These ships are bigger and better than ever, offering more public space, more balconies, more restaurants and lounges, and so much more.

Another trend in 2008 is an increase in cruising from the west coast. This year you’ll see more ships sailing from Los Angeles, San Diego and San Francisco then ever before. Disney will operate 7-day Mexican Riviera cruises all summer long aboard the Disney Magic, NCL is offering five consecutive cruises to Mexico and Princess is also bringing back their popular Mexican Riviera cruises in 2008.

Whether you decide to cruise popular and historical Northern Europe, experience the exotic charm of Mexico or simply kick back and relax on a tropical Caribbean cruise, 2008 is your year to set sail.

Wednesday, January 9, 2008

There's a Monster Coming!!

In 2009, the largest Cruise Ship ever built will debut. Royal Caribbean just laid the keel on its new monster ship, codenamed Genesis. This ship will be the first of two identically sized ships ordered by Royal Caribbean and scheduled to be docked in Fort Lauderdale, FL. It will also be the world’s most expensive cruise ship with a cost of $1.24 billion. This vessel will hold up to 6,400 passengers. Here is an artist’s rendering of what this new behemoth will look like.


At this point we have very few details on what will actually be onboard the ship. We know that all parties privy to any of Genesis' innovations (shipyard workers and RCI execs) have signed non-disclosure agreements.

But, there are some people talking. Speculation has ranged from the bizarre (onboard plastic surgery) to the more reasonable (flight simulators) to the mundane (two FlowRiders rather than the one already on the Freedom-class trio).

Here's what we do know:

  • The naming of Genesis 1 and 2 is likely to take place in May of 2008. According to Royal Caribbean representatives, neither ship will be called Genesis of the Seas. Revelations on itineraries will also appear at around the middle of next year.

  • Both Genesis ships will homeport in Ft. Lauderdale's Port Everglades for at minimum their first year of service.

  • As of right now, no ports are prepared to handle Genesis -- both in terms of increased passenger load and needed port infrastructure.

  • A new Jamaican cruise port, Falmouth, is being constructed to accommodate the coming RCI beasts. The port is one of at least six that will be ready to accommodate the Genesis vessels in the Eastern and Western Caribbean when the ships launch.

    I, for one, cannot wait for this ship and I will be booking a cabin on this new monster ship as soon as Royal Caribbean releases cabins for booking. It is just my humble opinion, but I believe this ship will be a massive hit in the Caribbean market!!
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